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Home : Meriter Patient & Visitor Center : Billing Information & Financial Counselors : Payment Options & Policies

Payment Options & Policies

Contact Us

Meriter Hospital's Customer Service representatives are available to answer your billing questions.

Hours: 8 a.m. - 5 p.m., Monday - Friday
Phone Numbers: (608) 417-3800 and outside Madison, toll-free (866) 286-6727

Please Note
Click here to securely pay your Meriter Hospital bills online.

Billing Policies

Meriter Hospital is committed to serving the healthcare needs of the community,

If you are concerned that you may not be able to pay for your care in full, please visit the Self Pay section to read about our financial assistance programs.

Meriter Hospital bills full charges to all carriers and patients, and our charges are the same for all patients, regardless of whether you are insured. Meriter Hospital does contract with insurance carriers, and those contracts may discount the amount the carrier will actually pay Meriter Hospital for the services rendered to you.

Patients are responsible for all remaining account balances not paid by their insurance plans.
The amount you may be responsible for will not include any unpaid negotiated discount amount between Meriter Hospital and your plan.

If you are insured by a government program such as Medicare or Medicaid, your self pay responsibility is determined by the government program.

If you are insured by a commercial carrier, your self pay responsibility will be determined by your carrier and based on the benefits of your plan. Please refer to the "Explanation of Benefits" summary you receive from your health plan to determine how benefits were paid and how your carrier determined your self pay responsibility. If you have questions about coverage or how your plan calculated your benefits you should check your health plan book or call the customer service phone number on your insurance card.

Payment Options

Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made via:

  • Cash, check or money order
  • Master Card
  • Visa
  • Discover

If you wish to pay online by credit card please visit our secure Bill Pay Service section.

If you are concerned that you may not be able to pay for your bill in full, please visit the Self Pay section to read about our financial assistance programs. Or, contact our Financial Counselors.

You may qualify for services at a reduced cost or no charge through the Meriter Financial Assistance for Healthcare Program, or you may be eligible for assistance through a government or community program.