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Patient Center
Billing Information
Meriter Home Health
| If you have any billing questions not answered here, please call Meriter Home Health Billing at (608) 417-3700 or 1-800-236-1052. Our office is open Monday-Friday, 8 a.m. - 5 p.m. Central Standard Time.
Q: Can I find out what Meriter Home Health charges for a product or service I'm planning to use?
A: If you would like to request a price for a Meriter Home Health product or service, please call the Customer Service department at (608) 417-3700 or 1-800-236-1052.
Q: Where can I pay my Meriter Home Health bill in full?
A: You can now securely pay your Meriter Home Health bills online using our Bill Pay Service. You can also pay your Meriter Home Health bill in full at the Billing Department at the Meriter Business Offices, 2180 W. Beltline Hwy, Madison, WI 53725. We accept cash, check and credit card (Visa and MasterCard). You may also call the Billing Department directly and pay by credit card, (608) 417-3700 or 1-800-236-1052.
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Pay Your Healthcare Bill Online
Our Bill Pay Service allows you to securely submit payment for your Meriter Home Health bill in the most efficient manner possible - online with your credit card. |
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Q: Why am I being billed when I gave my insurance information to the person that served me?
A: There are two possible reasons. First, you may be getting a bill for the balances not paid by your insurance provider. The amount you're being billed may be your deductible, co-insurance and/or charges not covered by your insurance. We are notified of your deductibles and co-insurance after we submit your claim to your insurance provider.
Q: I got my Explanation of Benefits from my insurance company last week saying they paid my bill. Today, I received a bill from Meriter Home Health that doesn't reflect my insurance company's payment. Why?
A: Generally, the reason you receive our bill after your insurance provider has paid the balance is because the payment and the bill crossed in the mail. Also, an insurance provider may mark a claim as "paid" in their records when they still need to print out the check and mail it. It also takes us a day or two to process each payment.
Q: I have questions about Medicare. What is the best way to find answers?
A: The Medicare Web site has a long list of Frequently Asked Questions related to Medicare. You can find their Web site at www.medicare.gov. Nursing agency patients should visit www.ugsmedicare.com. Click the "Persons with Medicare" button to find their Frequently Asked Questions. If you still have questions, please call our staff at (608) 417-3700 or 1-800-236-1052.
Q: I received a service several months ago. Why and I am just now receiving my bill?
A: Your balance becomes due once your insurance company makes payment. Insurance companies sometimes require additional information or are researching if another insurance company is responsible for the charges. These delays will cause your bill to be delayed.
8/25/2008
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